Duties and Taxes
Orders may be subject to customs duties, fees and local taxes in some areas. These charges are to be paid by the customer.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number to track your shipment.

Shipping Address
Make sure that the shipping address is correct and complete. We are not responsible for orders that are undelivered due to incorrect or incomplete addresses.

Problems with Shipping
If you do not receive your order on time, please contact our customer service team at info@helbie.com.